Our approach
We want to hear about any problem so that we can put it right. Every complaint is taken seriously and handled fairly.
How to complain
Email complaints@mymajestyfx.com with your full name, account number, a description of the issue and any supporting documents.
What happens next
We will acknowledge your complaint, review the facts and reply with our findings. Complex cases may take longer, and we will keep you informed.
If you are not satisfied
If you disagree with our response, you may ask for a further review. You may also have the right to refer your complaint to an external body, depending on where you live.
Last updated: 2026. Questions? info@mymajestyfx.com